Gender on the line: technology, restructuring and the reorganization of work in the call centre industry

Text Size: Normal / Medium / Large
Printer-friendly versionPrinter-friendly version
Resource Language: 
English
Media Type: 
Online
Author: 
Ruth Buchanan
Sarah Koch-Schulte
Publisher: 
Status of Women Canada
Publication Date: 
2000
Publication Place: 
Ottawa, ON

Focuses on the impacts of economic restructuring on the labour market, and particularly the feminization of labour in Canada, with a view to providing input to policy-makers concerned about issues of women and work.

Available From: 
ISBN/ISSN: 
ISBN 0662281586
WORK.B83 2000
Notes: 
<p>Includes bibliographical references. Issued in French under title: Répercussions de la technologie, de la restructuration et de la réorganisation du travail sur le secteur des centres d'appels.</p>