Search Resources (English): Health care delivery

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Creating a safe clinical environment for lesbian, gay, bisexual, transgender, and intersex (LGBTI) patients  
http://www.glma.org/medical/clinical/lgbti_clinical_guidelines.pdf

Provides health care providers with ways to make their practice or clinic more welcoming and safe for their lesbian, gay, bisexual, transgender, and intersex patients. Includes ideas to update the physical environment in their clinic, add or change intake and health history form questions, improve provider-patient interviews, and increase staff's knowledge about and sensitivity to their LGBTI patients.

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Published: 2003
Baseline measures workgroup final report  
http://www.ihs.gov/publicinfo/publications/Baseline/table_of_contents.asp

Presents a series of mutually determined 'baseline measures' to be used to monitor the performance of Aboriginal health care programs, whether Tribal or federally operated. Examines and makes recommendations on long term public health issues for all American Indian/Alaska Native programs whether they are Tribal, urban or Federally operated.

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Published: 1996
The health of immigrants and refugees in Canada  
http://journal.cpha.ca/index.php/cjph/article/view/1494/1683

Examines health status issues, as well as health care delivery policies and procedures, for immigrant and refugees in Canada. Identifies gaps in research.

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Published: 2004
Women and health care delivery in Canada  
http://www.hc-sc.gc.ca/hl-vs/pubs/women-femmes/can-usa/can-back-promo_9_e.html

Addresses major issues and current trends (1996) pertaining to delivery of health services to women in Canada. Prepared for the Canada U.S.A. Women's Health Forum, Ottawa, ON, 1996 (CANUSA).

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Published: 1996
Ensuring a good death: improving palliative care for patients and caregivers  
http://www.cewh-cesf.ca/PDF/bccewh/pallbrief.pdf

Presents policy recommendations to ensure consistent, high-quality palliative care across all sites and caregivers.

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Published: 2003
The discredited medical subject in health policy and practice: carrier First Nation women in Northern British Columbia  
http://www.cewh-cesf.ca/en/publications/RB/v4n1/page2.shtml
Examines First Nation women's encounters with health services providers. (See Details)
Published: 2003
Sacred trust or political football? A citizen's guide to Canadian health care  
http://www.members.shaw.ca/dpbarrie/health_guide.pdf
Describes health care issues in a readable format. (See Details)
Published: 2004
Myth: managed care = mangled care  
http://www.chsrf.ca/mythbusters/pdf/myth20_e.pdf
Looks at managed care systems and highlights innovations attributed to them. (See Details)
Published: 2005
Lesbian health inequalities: a cultural minority issue for health professionals  
http://www.mja.com.au/public/issues/178_12_160603/mcn10852_fm.html
Examines health care inequalities that exist for lesbian and bisexual women. Provides guidelines for healthcare providers to enhance the care of lesbians. (See Details)
Published: 2003
Glossary of terms commonly used in health care  
http://www.academyhealth.org/publications/glossary.pdf
Provides a lexicon of health care terms and concepts, divided into three sections: health care delivery and financing terms; epidemiological and statistical terms; and, accounting and economic terms. (See Details)
Published: 2003