Consumer protection

Consumer protection

Consumer Union of U.S. Inc.

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Organization Type: 
NGO - Non Government Organization
Service Language: 
English
Services Provided: 
Community education/development
Publisher

Provides information on products and services, and informs the public of unfair labour practices, social issues and national (US) policies.

Contact Info
Street Address: 
101 Truman Avenue
City: 
Yonkers
Province: 
New York
Postal/ZIP Code: 
10703

PharmaWatch Canada

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Organization Type: 
NGO - Non Government Organization
Service Language: 
English
Services Provided: 
Information provision and referral
Community education/development
Advocacy

Works to highlight and validate consumer experiences and heighten consumer involvement in adverse drug reaction reporting. Aims to facilitate networking among individual patients/consumers and advocacy groups who share our concerns about the lack of adequate post-market monitoring by the pharmaceutical industry and Health Canada. Also aims to raise public awareness about the role of consumers/patients in reporting their own adverse drug reactions - or those experienced by their children, a spouse, a brother or sister, or a parent. Teaches people how to report an ADR, how to encourage others to report, and what role ADR reporting has played or can play to help ensure the medicine we take is right for us.

Contact Info
Primary Telephone: 
(604) 687-6613
Email Address: 
pharmawatch@pharmawatch.net
Street Address: 
Ste. 511 - 207 West Hastings Street
City: 
Vancouver
Province: 
British Columbia
Postal/ZIP Code: 
V6B 1H7

Public opinion survey on key issues pertaining to post-market surveillance of marketed health products in Canada: final report

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Resource Language: 
English
Media Type: 
Paper
Online
Author: 
Decima Reseach Inc.
Publisher: 
Health Canada, Health Products and Food Branch, Therapeutic Products Directorate
Publication Date: 
2003
Publication Place: 
Ottawa, ON

Presents the results of a survey where Canadians were asked to give their views and opinions on the effectiveness of Health Canada's methods to communicate health product safety information.

How do people evaluate a web site's credibility?: results from a large study

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Resource Language: 
English
Media Type: 
Paper
Online
Author: 
Cathy Soohoo
B.J. Fogg
David Danielsen
Publisher: 
Consumer WebWatch
Publication Date: 
2002
Publication Place: 
Yonkers, N.Y.

Examines what features of a web site get noticed when people evaluated credibility. Finds that the "design look" of a site is mentioned most frequently, followed by information structure and information focus. Discusses reasons for the prominence of design look and interprets the findings.

Available From: 
ISBN/ISSN: 
MEDR.F64 2002

Credibility on the web: an international study of the credibility of consumer information on the internet

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Resource Language: 
English
Media Type: 
Paper
Online
Author: 
Kate Scribbins
Publisher: 
Consumers International
Publication Date: 
2002
Publication Place: 
London, UK

Assesses websites, covering information on health conditions, financial products, and prices for travel and consumer good, using criteria to measure credibility. Reveals that consumers need to exercise caution when using the Internet as a source of information.

Available From: 
ISBN/ISSN: 
ISBN 190239139X
MEDR.S37 2002

Consumers International

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Organization Type: 
NGO - Non Government Organization
Service Language: 
English
Services Provided: 
Information provision and referral
Advocacy
Policy development

Focuses on the protection and promotion of consumers' interests worldwide through institution building, education, research and lobbying of international decision-making bodies.

Contact Info
Primary Telephone: 
+44 (0)20 7226 6663
Email Address: 
odte@consint.org
Fax Number: 
+44 (0)20 7354 0607
Street Address: 
24 Highbury Crescent
City: 
London
Postal/ZIP Code: 
N5 1RX

Center for Science in the Public Interest

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Organization Type: 
NGO - Non Government Organization
Service Language: 
English
Services Provided: 
Information provision and referral
Research
Advocacy

Provides useful, objective information to the public and policymakers and to conduct research on food, alcohol, health, the environment, and other issues related to science and technology. Represents the American citizen’s interests before regulatory, judicial and legislative bodies on food, alcohol, health, the environment, and other issues. Ensures that science and technology are used for the public good and to encourage scientists to engage in public-interest activities.

Contact Info
Primary Telephone: 
(202) 332-9110
Email Address: 
cspi@cspinet.org
Website/URL: 
Fax Number: 
(202) 265-4954
Street Address: 
1875 Connecticut Ave. N.W. Suite 300
City: 
Washington
Province: 
District of Columbia
Postal/ZIP Code: 
20009

Bureau de la participation des consommateurs et du public

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Organization Type: 
Governmental Body
Service Language: 
English
Français
Services Provided: 
Policy development
Élaboration de politiques

Provides expertise and coordination for public involvement activities in the Health Products and Food Branch. // Fournit expertise et services de coordination pour les activités de participation du public au sein de la Direction générale des produits de santé et des aliments.

Contact Info
Primary Telephone: 
( 613) 954-8637
Email Address: 
ocapi-bpcp@hc-sc.gc.ca
Fax Number: 
613-954-8637
Street Address: 
Suite 513 Holland Cross, Tower A 11 Holland Ave
Addt'l Street Address: 
Address Locator: 3005A Tunney's Pasture
City: 
Ottawa
Province: 
Ontario
Postal/ZIP Code: 
K1A 0L2
Internal Notes : 
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Buying drugs over the Internet

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Resource Language: 
English
Media Type: 
Paper
Online
Publisher: 
Health Canada
Publication Date: 
2003
Publication Place: 
Ottawa, ON

Discusses the risks of buying drugs over the Internet, the legal status of internet drug companies in Canada, and ways to minimize risks.

Available From: 
Notes: 
Series: It's Your Health

Newspapers highlight benefits of new drugs, ignore risks: consumers aren't getting balanced information about new prescription

Text Size: Normal / Medium / Large
Resource Language: 
English
Owning Org: 
Canadian Women's Health Network (CWHN)
Media Type: 
Paper
Online
Author: 
Canadian Centre for Policy Alternatives
Publisher: 
Le Réseau/Network
Publication Date: 
2003
Publication Place: 
Winnipeg, MB

Summarizes findings of a report, "Drugs in the News," that found that newspaper articles more often emphasize the benefits of new drugs, while little attention is paid to possible harms. Includes a listing of known risks of new prescription drugs that are not listed in media reports, such as drug indications and contraindications, clinical benefits and harms, costs, etc.

ISBN/ISSN: 
ISSN 14800039
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